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Improving your communications with existing and potential customers is critical in these challenging times. Here are a few suggestions on how to make it easier for you to better communicate with your clients.  Enable online customer service We can easily install the Facebook Messenger app to your website that will allow your website visitors to instantly chat with you or your customer service representative. Messages will immediately appear on your mobile device. No matter where you are, you will be able to instantly connect with your clients.  Chat Face-to-Face What happens when in-person meetings are not possible? Texting is great. But sometimes it’s just not the best way to respond to a customer or prospect. Maybe they’ve got a complex question or require a nuanced response that’s hard to tap out on your phone’s keypad. Video chat software such as Google Duo, Google Meet, and Zoom makes connecting remotely with customers as easy as sending a text. Send your customers a link and you can be video chatting in seconds, making it super simple to show details, answer questions, and share your screen.  Automate Scheduling Meetings No one likes scheduling meetings. Meeting schedulers such as Calendly are designed to handle the legwork for you. Integrating directly with your Google or Office 365 calendar, it gives you a personalized URL that allows customers to see your availability and schedule their preferred meeting time. Best of all, there’s a basic free plan available.  Email is King Email marketing remains one of the most effective and affordable ways to connect with current and future customers. Consider these statistics:
 Google My Business Profiles Setting up your free Google My Business profile makes it more likely that your business shows up in relevant searches. Your customers will easily be able to find the services you offer, your office hours, your address, and more. We can help you ensure your information is accurate and comprehensive.  Optimize Your Social Media Accounts There are dozens of social platforms out there but you want to focus on those that give you the best reach. Finding the right platform will depend on the type of business you run. If you’re B2B, LinkedIn’s likely your best channel. Otherwise, almost everyone is on Facebook, but if your product is highly visual you might see more success on Instagram or YouTube. Read our blog article "Why do Marketing with Social Media" to see a few reasons why you should use social media marketing for your business. Let me know if you have any questions about these suggestions or need help getting started with any of these. Be sure to follow me on social media so that you can see all of the great tips I post daily.
Eric Acevedo Visual Media www.visualmediaonline.com Twitter - Linkedin - Facebook
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 I just came across this Online Video Converter that will convert your video to MP4, AVI, MPEG, MOV, and a bunch more, for free.
 The COVID-19 pandemic and related business shutdowns have hit the restaurant industry especially hard. As communities nationwide have rolled back restrictions on business operations, it’s time for independent restaurant owners to roll up their sleeves and decide when and how they will reopen for business.
Use this checklist to reopen your restaurant while keeping yourself, employees and diners safe. This checklist by SCORE will help you determine what your customers expect when your restaurant reopens, talk to your employees about reopening, and put supply chains in place to keep your restaurant running smoothly after reopening. Restaurants face unique challenges in the battle against COVID-19, and whether or not to reopen your restaurant as soon as restrictions for food establishments are lifted is a choice that only you can make. SCORE’s restaurant reopening checklist will help ensure you take all the relevant factors into account to develop a well-thought-out plan, and includes resources to help you. Visual Media is here to help you in your efforts. From helping you keep your Google My Business listing up to date with current information, to updating your website with important safety information and news of re-openings to creating signage or sending emails, posts to social media and more. Contact us today and let us help you get back on your feet.  After having to close your retail store as a result of COVID-19 related restrictions, you’re probably looking forward to reopening your doors. States are lifting restrictions on business operations, so you’ll need to create a detailed plan for how you’ll reopen your store while still protecting the health of your customers and your employees.
Use this checklist from SCORE to help you reopen your retail store while keeping yourself, employees and customers safe. This checklist will help you determine what your customers expect when your store reopens, talk to your employees about reopening, and put supply chains in place to keep your store running smoothly after reopening. Whether or not to reopen your retail store as soon as COVID-19 closures for retailers are lifted is a choice that only you can make. Take federal, state and local health authority guidelines, as well as your store’s finances, into account when making your decision. SCORE’s retail reopening checklist will help ensure you take all the relevant factors into account to develop a well-thought-out plan, and includes resources to help you. Visual Media is here to help you in your efforts. From helping you keep your Google My Business listing up to date with current information, to updating your website with important safety information and news of re-openings to creating signage or sending emails, posts to social media and more. Contact us today and let us help you get back on your feet.  COVID-19 has affected most small businesses, but restaurants have been hit especially hard. Owners are wondering how to keep their restaurant open, keep their employees, minimize losses, and what steps they can take to protect their businesses.
This Small Business Action Plan, created Constant Contact, can help you manage your business through difficult times and keep you moving forward. Visual Media is here to help you in your efforts. From helping you keep your Google My Business listing up to date with current information, to updating your website with important safety information and news of re-openings to creating signage or sending emails, posts to social media and more. Contact us today and let us help you get back on your feet. |
About This BlogI am Eric Acevedo, a web site designer and Internet Marketing specialist. Here is where I blog about web tips, ideas, and information about how the web can help your business. 
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